Director of Case Management
Allison Hirtzel, MSW, LCSW
As director of case management at UF Health Rehabilitation Hospital – North, Allison Hirtzel is responsible for analyzing and overseeing patient case management to enhance the transition of clinical care within the organization, including preadmission processes, discharge planning and social services. She works closely with the case management team to improve overall patient experience with access to resources and community connections.
Prior to her current position, Allison served as manager of case management for nine years at UF Health Jacksonville’s downtown campus. She had oversight of the case management function for the neurology, orthopedic, trauma and complex teams and gleaned extensive knowledge of community resources and disease-specific case management interventions.
Allison earned her bachelor’s degree in business management from Wesleyan College and a master of social work from Florida State University. Allison is a licensed clinical social worker and holds a Trauma and Resiliency Certification from Florida State University.